But no matter how willing an individual person might desire some change in the world, and no matter how much you might be willing to start with change yourself: all too often the environments and organizations we find ourselves in co-determine much of our interactions and communication patterns. Change is always a complex interplay between the individual person and the collective. That's true for companies, teams or families alike.
For a few years, I worked as a change agent and organizational consultant for a large financial institution.
Here, my journey came full circle. The fact that large organizations with industrial cultures and thought-patterns feel lifeless for many of their members will not change even if all the members get individual coaching, or if there's a good meeting every now and then.
I saw how organisations are made. Someone decides the formal structure and the formal constraints, the formal goals. Then people (self)-organize around those constraints and conditions. Often they feel they have no power to change 'the system'. Sometimes, that is even true of those managing the system. CEOs feel market pressures, politicians voter pressures. Metaphorically, the entire organization becomes a new 'living being' of its own. The very act of organizing both shapes the identities of constituting individuals, and creates new identities.
That in turn has major implications for the structure and the qualities of our products and outputs: we live in a
world of socio-technical systems. What we want to produce, what we need to create needs to inform how we organize and vice versa.
Together, we can transform systems, co-creating identities fit for purpose.